Then, check the box next to Google Chrome.Ĥ) If there is a checkmark next to Google Chrome, uncheck and recheck the box.ĥ) Once Google Chrome has been enabled, refresh your exam page and relaunch proctoring.Ħ) If the issue persists, restart Chrome, completely. Select the gold lock in the bottom left and enter your password to make changes. If you have already given Google Chrome access to screen recording, please follow step 5 below.ġ) Select the Apple icon at the top left of your screen and select System Preferences.ģ) Click on the Privacy tab and navigate to Screen Recording in the left pane. If you have not granted those permissions yet, you will receive the below error message when you attempt to start your Honorlock assessment. Click here for steps on how to see which operating system is installed. If you are using Mac OS 10.15 (Catalina) or higher you will need to enable Screen Recording for Google Chrome to allow apps to record the contents of your screen. If you are using Mac 12.3 or higher, click HERE “Not Found Error” troubleshooting steps- Win.Troubleshooting the Honorlock Extension.How to Use Honorlock with a Universal Exam (Student).How to Use Honorlock on Achievement Series.Launching Proctoring for your Exam - LMS.How to use Honorlock with Blackboard Ultra.Unable to Start Exam: Receiving -1 Browser Error."Hardware error" Troubleshooting Steps - Win.Troubleshoot: Unable to Install or Disabled Extension.Troubleshooting the "Some required parameters are missing" error message.
Troubleshooting "This item has been disabled in Chrome" error message."Hardware error" troubleshooting steps - Mac Im using a mac mini running macOS Catalina 10.15.17 and the latest Google Chrome with off the shelf HDMI cable and Vizio tv.
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